FAQs

Frequently Asked Questions

Is there a limit on the weight or size of orders?

yes ok

Is it possible to be charged more than once for a single purchase?

Which procedure is applied if I am not at home by the time my package is delivered to my address?

Does Kelshii SHOP offer insurance for deliveries?

Which instructions should I follow if one or more of my items are delayed?

What should I do if I received a damaged item?

What is the refunding process?

What is the process if I would like to submit my questions concerning Kelshii SHOP?

What kind of procedures do I have to follow if i would like to return an item I have purchased from Kelshii SHOP?

Do you currently offer different delivery options?

What kind of items are available of Kelshii shop.com?

How long does it take for me to receive my order?

How do I pay for my order?

Do I need to have a membership to use Kelshii SHOP?

whatsapp testwhatsapp testwhatsapp test whatsapp t...